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  HOME | FREQUENTLY ASKED QUESTIONS                                                                  1/2 4
  WHAT. TYPE OF LNB DO I NEED TO USE TO RECEIVE THE SERVICE?
  No special LNB is required to receive the service, just a standard C band LNB
  DO I NEED SPECIAL SOFTWARE TO Monitor DVB Server.
  You may use any monitoring software, e.g. Network Monitoring by Power Admin
   
  DO I NEED SPECIAL SOFTWARE TO RECEIVE THE SERVICE?
  No special software is needed in order to receive the service. The only software required are the drivers and the software that comes with your satellite receiver card configuring it to the correct DVB parameters.
   
  DO I NEED TO USE MY DIAL-UP CONNECTION TO RECEIVE THE SERVICE?
  Yes, because this is a one-way receive only satellite service, which means that you still need to have a terrestrial connection in order to upload (transmit) your requests.
   
  WHAT IS MAC ADDRESS?
  The MAC address is a six-byte number which is usually represented as six hexadecimal bytes separated by '-'. For example 00-d0-a1-b2-c3-22. It uniquely identifies a network interface card. In our case, it uniquely identifies your satellite card (which is seen by the operation system as a network card). A MAC address is built like this: 00-d0-a1 is the code of the card manufactor. The last numbers XX-XX-XX represent the last 6 numbers or letters of the serial number of your DVB card.
You need to communicate this address to our serves (upon inscription) to receive data from satellite. If you ever change your satellite card, you must update the MAC information.
   
  HOW CAN I KNOW MY MAC ADDRESS?
  Execute the command "winipcfg" in MS-DOS Prompt in Win95, Win98 or WinME. For all Windows platforms the command "ipconfig /all" can be executed and the value to consider is "Physical Address". For Linux platform the command is "if config |more" The MAC address can also be obtained by the application distributed by the card vendor.
   
  WHICH MAC ADDRESS OPTION DO I HAVE TO CHOOSE: BUILD IP FROM MAC, USE ISP IP OR USE REAL MAC?
  Each data packet that you receive by satellite in Unicast has got a destination address. This destination is identified by the MAC address of your DVB card. So you will have to choose "use real MAC".
   
  WHAT ONE WAY SATELLITE BENEFITS.
  FAST INTERNET SURFING AND DOWNLOADING
  With One Way Satellite Broadband, live the real Broadband experience and enjoy ultra-fast web surfing and downloading at speeds of up to 2 Mbps. At this speed web surfing is exciting and downloading software, music and videos is quick and easy. No more endless waiting for file downloads!
   
  MULTIMEDIA CHANNELS
  With One Way Satellite Broadband, you can receive the latest in Multimedia channels with Sports, News, Entertainment and Music delivered directly to your PC. No internet connection needed in this receive-only service. RMS Broadband Multimedia channels are available on a free-to-air, a pay-per-view, or subscription basis.
   
  DO YOU WANT ONE WAY SATELLITE BROADBAND?
  Skystreams of new technology has made Satellite Broadband available to smaller organizations and consumers. Because DSL is not available throughout the Pakistan. it is very expensive to have a leased line, ISDN or have an extra line phone line installed. Access to One Way Satellite Broadband is available throughout the entire Pakistan. subject to a clear line of sight to our Satellite.
To get your Satellite Broadband service you will need to contact us sales@infomaxdata.com. Your ordinary internet connection remains with your ISP under your existing contract. This means that there will be two bills - one from the ISP for your service and a separate one for the Satellite Broadband installation and your monthly bandwidth usage.
   
  WHAT TO DO NEXT?
 

An engineer to arrange installation and guide you through the set up process will contact you.

   
  WHAT HARDWARE EQUIPMENT DO I NEED TO RECEIVE DVB-IP (RECEIVE ONLY) SERVICES?
  In order to receive DVB-IP simplex services you need to have a satellite dish aligned to receive the appropriate satellite signal and a PCI satellite receiver card or USB satellite receiver box. Please see the footprint of your satellite for more information including the recommended dish size. Please bear in mind that not all DVB cards are supported. Check the documentation on our website, or contact Infomax technical support service for more detailed information
   
  DO I NEED SPECIAL SOFTWARE TO RECEIVE THE SERVICE?
  No special software is needed in order to receive the service. The only software required are the drivers and the software that comes with your satellite receiver card configuring it to the correct DVB parameters.
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